YourMechanic Reviews

YourMechanic.com offers a mobile car repair service where certified mechanics fix your car at your convenience, whether it be in your driveway, garage, or parking lot. The service provides instant car repair quotes and promises big savings compared to traditional repair shops. The pricing is described as fair and transparent, with no surprises or over-charging. Customers can schedule maintenance services, diagnostics, or repairs and receive a detailed list of the parts, services, and costs needed to service the car. The platform features a price calculator that gives an instant price based on the car's make and model, the service needed, and the city you live in. The final price is a flat rate for the job, which includes both labor time and parts required. YourMechanic also offers financing options through partners like Affirm and quality parts from O'Reilly Auto Parts, AutoZone, and Advance Auto Parts. The app allows users to track their car repair appointment from booking to completion and helps keep track of the car’s service history and upcoming maintenance services.

YourMechanic.com is known for its mobile automotive repair and maintenance services that are delivered directly to the customer's location. The platform operates in numerous cities across the United States and offers a wide range of services performed by certified mechanics. Popular services include routine maintenance like oil changes, brake pad replacements, and battery installations. They also handle more complex tasks such as diagnostics and engine repairs. Customers can book services online, and the mechanics will come to their home or office, making it a convenient option for car owners. The mechanics are often certified by the National Institute for Automotive Service Excellence (ASE) or have equivalent certifications and training. YourMechanic also emphasizes a transparent pricing model and a no-contact car repair experience, catering to the evolving needs of consumers seeking convenience and safety.

YourMechanic.com has a return policy for parts where customers are required to provide a PO# specific to the case that the parts belong to. Technicians must hold onto receipts for 3 months in case of discrepancies. For returning a WorldPac part, customers can use the app to get a return label and ship the part accordingly. In the event of a refund due to defective materials, the return of the defective part may be required before processing a refund. All services are backed by a 12-month / 12,000-mile warranty, and this warranty applies to the quality of workmanship and materials used in the repair.

To schedule a repair service with YourMechanic, customers can book a service online through the official website or mobile app. The process involves selecting a time that is convenient, providing payment information, and booking the service. Mechanics are available 7 days a week, from 7am to 9pm. A credit card is required to book an appointment, but it will not be charged until the work is completed. Customers can manage their booking 24/7 from the website or app, and they have the option to chat with mechanics before and after the appointment for better understanding of the service. The service catalog offers over 500 services, and if needed, diagnostics can help pinpoint the problem with the vehicle. Nationwide coverage ensures that there are mechanics available across the United States.

YourMechanic offers a comprehensive range of over 500 services for vehicle maintenance and repair. These services include but are not limited to oil changes, brake pad replacements, battery replacements, alternator repairs, pre-purchase car inspections, tire rotation and balancing, and a variety of diagnostics to identify any issues with a vehicle. Mechanics are available to perform these services at the customer's home or office, providing convenience and efficiency. The services are designed to cover the needs of virtually any vehicle and are backed by a warranty for added peace of mind.

To schedule an appointment with YourMechanic, customers should select a time that works for them and provide payment information to book the service. A credit card is required to book an appointment, but it will not be charged until the work is done. Customers can manage their booking 24/7 from the website or mobile app. Mechanics are available 7 days a week, from 7am to 9pm. The booking process is designed to be hassle-free, and customers can chat with mechanics before and after the appointment to get a better understanding of the service. Additionally, customers can track the mechanic's location in real time when they are on the way to the appointment.